YOUR CONNECTION TO PROGRAMS & SERVICES
Case Managers: Becca, Amy, and Courtney
Case Managers help clients access Natick Service Council (NSC) programs and advocate for them throughout the MetroWest community. They listen, assess your situation, and work in partnership to create a plan that supports your needs.
They are the gateway for our families and their first point of contact. They assess each unique situation and recommend our services to help improve family circumstances.
YOUR CONNECTION TO NSC PROGRAMS & SERVICES
FINANCIAL ASSISTANCE
NSC provides limited financial assistance to Natick residents experiencing a temporary crisis. Eligibility, availability, and level of support are determined through Case Management and based on individual circumstances.
Assistance may include help with: rent or mortgage, utilities, home heating fuel, child-related programs and activities (i.e. tutoring, afterschool programs, extracurriculars and summer camp.)
EVICTION PREVENTION
To help prevent homelessness, NSC may offer short-term financial assistance for rent or mortgage payments when appropriate and funding is available.
- Rent Assistance
- Mortgage Assistance
EMERGENCY UTILITY ASSISTANCE
NSC aims to prevent households from losing essential heat or electricity whenever possible, depending on available resources.
When utility costs become unmanageable, Case Managers help clients explore options such as:
- Working with Eversource to prevent shut-offs
- Assisting with LIHEAP (fuel assistance) applications
- Providing limited financial support if necessary
TRANSPORTATION SUPPORT
Transportation challenges are reviewed on a case-by-case basis. When necessary, NSC may help clients access essential rides to the Food Pantry, medical appointments, or work through public transportation, taxis, or ride-share options.
YOUTH ASSISTANCE PROGRAMS
NSC supports children’s access to educational and enrichment opportunities when funding is available and eligibility is met. Case Managers screen and refer families to programs such as:
- Make a Difference Program (in partnership with Natick Rotary Club): Scholarships for extracurricular activities
- Natick Parks & Recreation programs, including Camp Woodtrail
- Community programs, including sports, arts, and summer camps
TUTORING PROGRAM
Through our partnership with Kids Connect, eligible youth can receive tutoring in language arts, Spanish, chemistry, physics, math (including algebra and geometry), and more. Case Managers provide screening and referrals.
HOURS AND AVAILABILITY
Case Managers are available Monday through Thursday.
Appointments are strongly encouraged—please call or email first, as walk-ins cannot always be accommodated.
CALL: (508) 655-1791
EMAIL: info@natickservicecouncil.org
OR CONTACT:
Rebecca Cohen, LICSW
(508) 655-1791 ext. 117 rcohen@natickservicecouncil.org
HOW DOES IT WORK?
1. Intake & Assessment – We learn about your situation.
2. Create a Plan Together – We identify your goals and next steps.
3. NSC Program Referrals – We connect you with available NSC services.
4. Community Referrals – We help you access external resources as needed.
5. Government Assistance Support – We assist with links to programs like SNAP, housing, fuel assistance, and MassHealth.
6. Ongoing Support – We check in and adjust your plan as needed.