Our Case Managers, Becca, Amy and Gayle, help clients access services provided directly through NSC or they advocate on their behalf throughout the MetroWest Community.
Case Management | Our Client Gateway
Case Managers help clients access services provided directly through Natick Service Council or they advocate to make referrals on their behalf throughout the community. They are the gateway to our clients and their first point of contact, assessing each individual's unique situation and recommending our services based on their needs to help improve their circumstances.
HOW DOES IT WORK?
STEP 1 - Intake and assessment
STEP 2 - Make a plan together
STEP 3 - Refer to any of the many NSC Programs
STEP 4 - Community Referrals
STEP 5 - Government Assistance Referrals
STEP 6 - Check in on progress and assess other ways NSC can help
NSC Program Referrals include: Food Pantry, Mobile Market, Harriet's Closet, Financial Assistance, Eviction Prevention Services, Career Development, Transportation, Kids Programs, Back to School, Holiday, Birthday, Tutoring and more.
Community Referrals include: Elder Resources, Sports Programs, Camps, Furniture Banks, Mental Health, Substance Use and more.
Government Assistance Referrals include: SNAP/food stamps, fuel assistance, housing, Mass Health and more.
Other Resources: If you need more food resources, or you are not a Natick Resident visit: https://www.
Steps to Receive Services
If you are interested in receiving services through the Natick Service Council you should take the following steps:
1. Contact the Natick Service Council by telephone or email to schedule an appointment with a Case Manager to discuss your situation and services that may help. All information disclosed to the case manager is confidential.
2. Arrive on time for your appointment, if you need to reschedule please call or email to let your Case Manager know. Bring the the following to your appointment:
- Proof of Natick Residence (such as a photo I.D. or a utility bill.
- Proof of income (such as pay stubs or a letter from the Social Security Administration.
3. Follow Up & Next Steps - after the initial meeting, Case Managers will follow-up with you to:
- Address any further questions or concerns.
- Provide additional information.
- Advocate for clients as they navigate services within the community.
Case Managers are available Monday through Thursday from 8am to 5pm.
To make an appointment with a Case Manager, or to receive more information, please call (508) 655-1791.
Services | Our Big Picture
