Our Staff

Amy Conwell, Case Manager, LICSW

Amy Conwell is a Licensed Independent Clinical Social Worker (LICSW).  She holds a B.A. from Clark University and a M.S.W. from Boston University.

Amy has many years of experience working as a social worker in different mental health settings.  She has worked extensively with the geriatric population and also in the adoption field.

Shawn Doung, Head of Finance

Shawn is responsible for day-to-day accounting, financial reporting, cash management, payroll and annual audits for  Natick Service Council.

Shawn has degrees in accounting and taxation with more than 20 years of work experience in private, public, and nonprofit organizations. He lives in Newton with his wife and two children.

Kathie Fair-Chandley, Director - Case Management

Kathie Fair Chandley has a BA in English from the College of the Holy Cross and a Masters Degree in Counseling from Framingham State University.

Kathie worked in the insurance industry for twenty-six years and volunteered at the Natick Service Council for many years.  She also served on NSC's Board of Directors from 2002-2009 (as Secretary and Vice-President).  In 2009, Kathie joined the Natick Service Council staff as a Case Manager.

Devin Giles, Coordinator - Food Pantry

Devin is responsible for coordinating and accepting the deliveries from Lovin' Spoonfuls, our food rescue program. Fresh and perishable foods that are close to expiring are rescued from grocery stores and farms and delivered to NSC daily.

Devin is an avid sports fan and loves to talk about his favorite players with the NSC team and volunteers.

Kelsey Hampton, Director - Food Pantry and Volunteer Services

Kelsey is responsible for coordinating volunteer activities across all programs of the Natick Service Council, as well as maintaining the operations of the Vi Tutuny Food Pantry.

Kelsey is a graduate from Providence College, and had previously worked as an Income Development Assistant the American Cancer Society, as well as coaching for a competitive cheerleading program. Kelsey currently volunteers on special events committees at Family Promise MetroWest, and values the generous spirit that the community of Natick has. She lives in Natick with her husband and young daughters.

Sara Lucas, Acting Volunteer and Food Pantry Coordinator

Sara started at the Natick Service Council as a volunteer in 2017 and NSC hasn’t been able to get rid of her since! She interned with the NSC in the summer of 2021 and joined the staff team in February 2022 after graduating from Wellesley College with a degree in English and Creative Writing.

Sara supports a variety of operations at NSC, including food pantry management, volunteer coordination, communications, and more. Outside of work, she enjoys painting, reading, writing, and exploring local woodlands with her beloved dog, Freddie.

Frank Kobbs, Food Pantry Manager

Frank oversees and coordinates daily food pantry operations including food deliveries from Lovin’ Spoonfuls and other food donations. He is a jack of all trades and helps things run smoothly for our pantry users.

Frank is a graduate of Boston College and a long-time Natick resident.  He is also an active volunteer at the Senior Center and Morse Institute Library.

Kellie Mercurio, Program Manager

Kellie is responsible for coordinating and supporting Natick Service Council's key programs and services. Since moving to Natick in 2008, she has been involved with many non-profit boards and is passionate about coaching youth sports. Kellie lives in Natick with her husband and 2 children.

Tina Noonan, Director - Development and Outreach

Tina Noonan shares over 25 years of experience in fundraising and marketing with a variety of nonprofit and for profit organizations. As a philanthropic guide for nonprofit organizations, she brings expertise in cultivating relationships and donor development, organizational and events logistics, as well as marketing vision and creativity.

Tina was born and raised in Natick and after exploring other U.S. cities, she came back to reside in the town she loves with her husband Shaun and pooch Livvie. She is a graduate of University of New Hampshire and spent her early career in the hospitality industry. Tina looks forward to bringing her fundraising, marketing and creative know-how back to the town and community that has given her so much throughout her life.

Daniel Shea, Executive Director

Dan Shea was appointed as the new Executive Director in July 2020. Dan comes to NSC after 38 years in Corporate America at IBM and Arrow Electronics. Dan has been a part of the Natick community for more than 20 years and looks forward to serving our community.

Dan has been involved with the Natick Rotary Club, working events like the Tour de Natick and Natick Days. He has a BS in Computer Science from the University of Scranton.

Gayle Soma, Case Manager and Administrative Assistant

Inspired by her mom, Terri Crespi and her two sons, Mark and Joseph, who were regular volunteers, Gayle joined the NSC team during the summer of 2017 with a desire to help others and contribute to the community where she has lived and raised her family for over 45 years.

Prior to NSC, Gayle worked as an elementary teacher specializing in literacy. Gayle holds a Masters’ Degree in Elementary Education. Gayle's strong administrative background stems from over 10 years in the legal field as a Paralegal. Gayle finds great joy in being a mom and helping others. In her free time, Gayle enjoys spending time with family, friends and her two yellow Labradors.

Rachel Vingsness, Director - Career Development

As the Director of Career Development, Rachel is responsible for overseeing the Natick Service Council’s Brack Center offering which provides clients with a wide range of employment and career development services. Rachel previously spent 15 years in corporate human resources in addition to being a volunteer and board member of various nonprofit organizations.

Rachel is a Natick resident and can often be spotted at the farmers market, hiking in the town forest and at any of the various playgrounds with her two children.

Thank you to Stan Rowin and Jay Ball for donating their time and talent to photograph NSC's staff.